Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Terri

Terri

May 23, 2025

5  out of  5
rating by Terri
"I was so pleased with the service! Very friendly and made it so easy to switch over. The coverage is just what I wanted and at a price, I could afford."
We responded:
"Terri, Thank you for your kind words! We’re thrilled to hear the switch was easy and that you’re happy with your coverage and price. We appreciate your trust and look forward to serving you! - Kim"
Profile photo of Rhodney Young

Rhodney Young

May 20, 2025

5  out of  5
rating by Rhodney Young
"This agent has kept me with State Farm for several years; every single interaction that I have had with their team has been stellar. From adding/ removing vehicles to my policy to the few times over the years that I have had to make a claim: it has always received a quick response and they are easy to work with!"
We responded:
"Rhodney, Thank you for your continued trust and loyalty over the years! We’re so glad to hear every interaction with our team has been stellar and that we’ve been able to assist you quickly and smoothly with your policies and claims. We truly appreciate your support and look forward to being here for you whenever you need us! - Kim"
Profile photo of Luke Francis

Luke Francis

May 16, 2025

5  out of  5
rating by Luke Francis
"Easy set up for insurance, and great staff! Highly recommended"
We responded:
"This made my day, Luke! Thank you for sharing. We're always here to help and offer any assistance you may need. - Kim"
Profile photo of Kayla Moore

Kayla Moore

May 16, 2025

5  out of  5
rating by Kayla Moore
"Great staff! Always there when you need them, very good people. I would highly recommend. They helped us tremendously with a stolen vehicle claim."
We responded:
"Thank you for the five star review, Kayla! My team and I will always be here for you to serve you and provide you with top notch service! - Kim"
Profile photo of Carrie Brown

Carrie Brown

May 2, 2025

5  out of  5
rating by Carrie Brown
"Great customer service thank you for helping and assisting me with my needs you guys are great"
We responded:
"Thank you for the kind words, Carrie! We’re so glad we could assist you and meet your insurance needs. We truly appreciate your support! - Kim"
Profile photo of Timothy Enke

Timothy Enke

April 11, 2025

5  out of  5
rating by Timothy Enke
"Everyone that I talked to, were very friendly and knowledgeable. They helped me navigate things and gave me options as to what I should do after my father passed away."
We responded:
"Timothy, Thank you for sharing your experience with us. We're so glad our team could support you during such a difficult time. We strive to provide helpful and caring service, and we're glad we could assist you in navigating everything. If you ever need anything else, we're here for you. - Kim"
Profile photo of Zackery Coleman

Zackery Coleman

April 11, 2025

5  out of  5
rating by Zackery Coleman
"Top tier service. Thank you for all your help!"
We responded:
"Zachery, Thank you for the kind words! We're so glad we could provide top-tier service. If you need anything else, don't hesitate to reach out! - Kim"
Profile photo of Jennifer Webb

Jennifer Webb

April 11, 2025

5  out of  5
rating by Jennifer Webb
"Teri is always personable and willing to assist with all my concerns. Its so nice to be able to speak to a person to get your needs met instead of a computer system. I have been a customer of Kims for over 30 years and have been impressed with the professionalism and service."
We responded:
"Jennifer, Thank you for the wonderful review! We’re so glad Teri has been able to assist you with all your needs. It’s customers like you who make us love what we do! We truly appreciate your loyalty over the years and are grateful for the trust you've placed in us. - Kim"
Profile photo of tim kennedy

tim kennedy

March 21, 2025

5  out of  5
rating by tim kennedy
"Heather is such a great help. She's knowledgeable and listens to her clients. She really knows what customer service means and cares about her clients."
We responded:
"Tim, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kim"
Profile photo of Kathy Montgomery

Kathy Montgomery

March 21, 2025

5  out of  5
rating by Kathy Montgomery
"Very helpful and a great price for my situation."
We responded:
"Thank you for the five star review, Kathy! My team and I will always be here for you to serve you and provide you with top notch service! - Kim"
Profile photo of RON BLOOM

RON BLOOM

March 12, 2025

5  out of  5
rating by RON BLOOM
"This is truly one of the best insurance agents that State Farm has in the Kansas City Metro Area and that’s a fact."
We responded:
"Thank you for your wonderful review, Ron! We're thrilled to hear that you had such a positive insurance experience with our team. Going the extra mile for our customers is what we strive for, and it's great to know that we succeeded. - Kim "
Profile photo of Meagan Munsch

Meagan Munsch

March 9, 2025

5  out of  5
rating by Meagan Munsch
"Cassie is the best, she is very knowledgeable and made switching our insurance easy peasy!"
We responded:
"Meagan, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Kim"
Profile photo of Darryl Bell, Author

Darryl Bell, Author

March 6, 2025

5  out of  5
rating by Darryl Bell, Author
"I am a new customer with State Farm because Cassie not only gave me a comparable price quote to others, but she was also very kind, knowledgeable, and respectful of my personal situation and needs."
We responded:
"Darryl, we appreciate you and the time you have taken to share this kind feedback with us! - Kim"
Profile photo of Yolanda Purtle

Yolanda Purtle

February 20, 2025

5  out of  5
rating by Yolanda Purtle
"Linda was very knowledgeable and she made switching our insurance a breeze this doesn't happen often. She was very kind and listened carefully to our needs and met them. We love our State Farm group."
We responded:
"Yolanda, welcoming new customers to our family is such a joy to each of us. We are so glad Linda could help you and was able to make your transition a smooth one. Thank you for giving us the opportunity to earn your business. Welcome to State Farm! - Kim "
Profile photo of Beverly Morgan

Beverly Morgan

January 31, 2025

5  out of  5
rating by Beverly Morgan
"After 9 years of not being with State Farm. I'm happy to be back. My family has been with State Farm for over 50 years. This office was great, forward and attitude. Heather is an asset to this location."
We responded:
"Beverly, the knowledge we have is meant to be shared with our customers in effort to provide clarity to your insurance needs. We will always be here for you! - Kim"
Profile photo of Thomas Kochis

Thomas Kochis

January 24, 2025

5  out of  5
rating by Thomas Kochis
"I am a new customer for State Farm. Heather, one of Kim Downey Noble's employees, handled my purchase of auto and homeowners insurance. I was impressed. Heather was knowledgeable, helpful, friendly and patient. I asked a lot of questions to make sure I understood the policies. She promptly responded and followed up on my requests. Bottom line - I am satisfied and happy"
We responded:
"Thomas, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Kim"
Profile photo of Rilee Greenfield

Rilee Greenfield

January 17, 2025

5  out of  5
rating by Rilee Greenfield
"Best service around. Thank you ladies for helping me through this process."
We responded:
"Rilee, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kim"
Profile photo of Butch Rothove

Butch Rothove

January 15, 2025

5  out of  5
rating by Butch Rothove
"I have been with State Farm for about 40 years I was with Dennis Bivins he retired and went to Debbie Baker and I am now with this office and I am sure that I'll be taking care of well bye Kim Downey wish you well"
We responded:
"Butch, Thank you for being a loyal State Farm customer for so many years! We appreciate your trust through the transitions. We’re committed to taking great care of you, and we wish you all the best as well! - Kim"
Profile photo of Pam Wishon

Pam Wishon

December 11, 2024

5  out of  5
rating by Pam Wishon
"I'm a fairly new customer, but the staff was very personable, polite, friendly. Can't say enough good things about them. And, the quote they gave me was spot on, no adjustments at all."
We responded:
"Pam, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Kim"
Profile photo of Cauboy70

Cauboy70

December 6, 2024

5  out of  5
rating by Cauboy70
"Very helpful professional although I wasn’t asked to pose in my v masks for photos now I’m sad"
We responded:
"Thank you for leaving a positive review! - Kim "
Profile photo of Sherry Coy

Sherry Coy

October 25, 2024

5  out of  5
rating by Sherry Coy
"Employees are professional, friendly, and always helpful."
We responded:
"Sherry, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Kim"
Profile photo of Jeffrey Spotwood

Jeffrey Spotwood

September 13, 2024

5  out of  5
rating by Jeffrey Spotwood
"I am pleased to join State farm as my new insurance carrier, very competitive pricing and very courteous insurance agents treat you like family, just when you need them the most, it's true like a good neighborhood State Farm is there 👌🏽"
We responded:
"Jeffrey, your kind words made my day! Thank you for the opportunity to serve your insurance needs. Your experience with our team is exactly what we strive for. - Kim"
Profile photo of Randy Bodendieck

Randy Bodendieck

September 3, 2024

5  out of  5
rating by Randy Bodendieck
"Juanita helped our family out getting us the best prices for what we needed. Went above and beyond we thought! Glad we have them on our side! Keep up the good work! Everyone there has always been so helpful. Thank you all!"
We responded:
"Randy, Juanita is the best, thanks for leaving her such a great review! - Kim"
Profile photo of Brandi Burec

Brandi Burec

August 29, 2024

5  out of  5
rating by Brandi Burec
"Heather was an absolute delight and life saver! Her knowledge base and work ethic made the whole process super easy and enjoyable. I feel so confident in her ability to get things done, I have referred several others to her. She was able to find discounts in our coverage to make things a little easier each month. I cannot thank her enough for her drive and care for her clients. She is an absolute gem."
We responded:
"Brandi, I’m happy to hear Heather took such great care of you! - Kim"
Profile photo of Matt Cooper

Matt Cooper

August 28, 2024

5  out of  5
rating by Matt Cooper
"Great team great prices good coverage"
We responded:
"Matt, Thank you for taking the time to share such positive feedback with us! - Kim"