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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leslye Whittaker

Leslye Whittaker

February 9, 2026

5  out of  5
rating by Leslye Whittaker
"Very pleasant and professional"
We responded:
"Leslye, Thank you for your review! We're glad you had a pleasant experience and appreciate you sharing your feedback. - Kim"
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Tom Ingalls

February 4, 2026

5  out of  5
rating by Tom Ingalls
"It was a pleasure working with Cassie. She made the whole process of getting insured very easy."
We responded:
"Tom, Thank you for your review! We're glad Cassie was helpful throughout the process and appreciate you taking the time to share your experience. - Kim"
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Michael Hull

January 29, 2026

4  out of  5
rating by Michael Hull
"Very fast and friendly easy to talk with."
We responded:
"Michael, Thank you for the review! We're glad you found our team fast and friendly. We are always looking for ways to gain that extra star. - Kim"
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Judy Akers

January 27, 2026

5  out of  5
rating by Judy Akers
"Cassie helped me secure greater cost reductions on my Auto Insnc needs for our 2 cars/2 drivers, and less costly Home Insnc as well thru State Farm. As a retiree with budgetary limitations, I was grateful for her help! Thx!"
We responded:
"Judy, Thank you for your review! We're glad Cassie could assist you and that you had a positive experience with our team. We appreciate you sharing your feedback. - Kim"
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spicy_pepper r

January 17, 2026

5  out of  5
rating by spicy_pepper r
"Fast friendly service and low auto insurance"
We responded:
"Thank you for your feedback! We're glad you had a positive experience and are always here to help. - Kim"
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Anthony Hand

January 2, 2026

5  out of  5
rating by Anthony Hand
"Your agent Cassie was quick, professional, and got me a great price when I decided to switch car insurance"
We responded:
"Anthony, Thank you so much for the kind feedback! We're glad to hear your experience was a positive one. - Kim"
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Laura Messer

January 2, 2026

5  out of  5
rating by Laura Messer
"We are saving $300-400 a month and now have higher coverage on our vehicles and home. We had the best experience switching to Kim Downey Noble. Cassie Carpenter is a superstar and so easy to work with. She made everything so seamless. We appreciate you!"
We responded:
"Laura, Thank you so much for the kind words! We're so glad to hear we were able to help you in your time of need. We are always here! - Kim"
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Randy Burlington

December 5, 2025

5  out of  5
rating by Randy Burlington
"Experience was great! Heather was very helpful."
We responded:
"Randy, Thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. - Kim"
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Diane Magers

December 5, 2025

5  out of  5
rating by Diane Magers
"I am a new client served by Kim Noble State Farm Agency and have found Teri to be very helpful each time I've called with questions and/ or needing directions. I am grateful and trust I'll continue to be as pleased as I've been as i have no reason to believe otherwise thusfar! Thank you, Teri, for your assistance and much appreciated competant, patient service! 😊"
We responded:
"Diane, Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Kim"
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linda hansen

November 18, 2025

5  out of  5
rating by linda hansen
"I had a very good experience with this office when I was inquiring about auto insurance. Heather was very helpful and informative. I enjoyed working with her. One of the reasons I decided to go with State Farm. I hope my experience in the future will be just as good. Thank you!"
We responded:
"Linda, Thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - Kim"
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Falepule Tali

November 7, 2025

5  out of  5
rating by Falepule Tali
"I am so grateful for Teri helping me out! I got stuck with an insurance company that kept increasing my premium at renewal. I called Teri and she got me set up same day, it was so easy and Im saving money! Call these guys, they’ll take care of you in no time!"
We responded:
"Falepule, Thank you for the kind review about Teri. I'm thrilled that she was able to help you in your time of need. We are here when you need us! - Kim"
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Donna Savona

November 6, 2025

5  out of  5
rating by Donna Savona
"Very nice and very professional....great service"
We responded:
"Donna, Thank you for taking the time to share your experience! We appreciate your business. - Kim"
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Bailey Lehmann

November 3, 2025

5  out of  5
rating by Bailey Lehmann
"Cassie is awesome!!!! 5 stars is just not enough."
We responded:
"Bailey, Thank you for sharing this awesome feedback about Cassie's service. The best compliment my team and I can get is being recommended to others! - Kim"
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Michelle Wohlgemuth

October 31, 2025

5  out of  5
rating by Michelle Wohlgemuth
"Friend of mine sent me Cassi's way and I wish I would have done it sooner. She was so help with everything. I switched my car and home and added life insurance. Saved me money each month and keeps answering random questions as they pop in my head!!"
We responded:
"Michelle, Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Kim "
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Fi Fi

October 29, 2025

5  out of  5
rating by Fi Fi
"Working with Kim was both cost and time efficient. she was respectful of the time frame I told her I had to spend.on this. Kim went over several different plans and offers (all the bells and whistles) I’m sure it was no more than 15 minutes."
We responded:
"Fi, My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Kim"
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Stuffs

October 8, 2025

5  out of  5
rating by Stuffs
"Cassie helped me get onto my partners insurance who works with her. She was super nice and extremely helpful as well as easy to talk and reach out to! On top of that im paying less than half what Geico had been charging me now! Yall are wonderful, thank you!"
We responded:
"Stuffs, I am so glad to hear that Cassie was able to assist you in your time of need. We truly appreciate the recommendation and look forward to serving your insurance needs in the future! - Kim"
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Russ Dahlem

September 9, 2025

5  out of  5
rating by Russ Dahlem
"Outstanding service by Agency! Cassie was courteous, knowledgeable and prompt. I could not have asked for a more helpful introduction to a new company! Thank you."
We responded:
"Russ, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Kim"
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Jasmine

September 4, 2025

5  out of  5
rating by Jasmine
"Terri’s customer service is top tier. She makes my experience easy and effective."
We responded:
"Jasmine, Thank you for your kind words! I'm so glad to hear Terri made your experience smooth and effective. - Kim"
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JoAnn Atkinson

September 4, 2025

5  out of  5
rating by JoAnn Atkinson
"I called to renew my auto insurance. I was so impressed how quickly Teri responded. They were so helpful and had already processed the renewal. I had to call back to add something and again prompt response. Now days most people just don’t return calls. They really go the extra mile to help their clients. Highly recommend State Farm."
We responded:
"JoAnn, Your kind words mean so much! I'm happy to know Terrie made your renewal process simple. Thank you for recommending our office --we're always here to help. - Kim "
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Danielle D

August 15, 2025

5  out of  5
rating by Danielle D
"I have been using this office for years. The staff are great and have always been helpful and responsive."
We responded:
"Danielle, Our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Kim"
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Glennda Jiles

August 12, 2025

4  out of  5
rating by Glennda Jiles
"Everyone were informed and explained my needs clearly. They asked questions that helped me make decision to go with State Farm."
We responded:
"Glennda, Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Kim"
Profile photo of Don Hills

Don Hills

August 8, 2025

5  out of  5
rating by Don Hills
"I've been a member for many years. Kim and Teri have always been very helpful when I have questions or issues. Very nice people."
We responded:
"Don, Thank you for the kind review. We appreciate your trust in us! - Kim"
Profile photo of Michael

Michael

July 7, 2025

5  out of  5
rating by Michael
"Cassie was amazing! She made it very easy for me to get coverage. I She knew what needed and my situation. I so glad that she was persistent on following up. Which led to me switching to State Farm. Thank you Cassie"
We responded:
"Michael, Thanks so much for your kind words! We’re so glad Cassie made the process easy and that her follow-up helped you make the switch. Welcome to State Farm! - Kim"
Profile photo of Mitch Snider

Mitch Snider

June 28, 2025

5  out of  5
rating by Mitch Snider
"World class service!"
We responded:
"Mitch, Thanks so much for the 5 stars! We’re grateful for your support and look forward to helping you again. - Kim"
Profile photo of Brittany Dugger

Brittany Dugger

June 27, 2025

5  out of  5
rating by Brittany Dugger
"Called and got a very nice quote from Heather she was very helpful i would recommend them over some others that just keep going up everything was explained i got what I wanted !!! I am very satisfied with this company"
We responded:
"Brittany, Thank you so much! We’re glad Heather was able to help and that everything was clearly explained. We’re happy to have you with us and appreciate the recommendation! - Kim"