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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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scott coleman

September 22, 2026

5  out of  5
rating by scott coleman
"Switched homeowners and vehicles from AAA to State Farm saved tons of money. Samantha was a rockstar.!"
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#the ren

September 14, 2026

5  out of  5
rating by #the ren
"Samantha is an amazing person to help with all your State Farm needs. Very knowledgeable helpful."
We responded:
"Thank you so much for the kind words! Knowledgeable and helpful service that takes care of every customer's needs is exactly what our team is here for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Kim"
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Jim Williamson

September 14, 2026

5  out of  5
rating by Jim Williamson
"Kayla was great!"
We responded:
"Jim, We love hearing this, thank you! Having a team that genuinely cares about every customer is something we take great pride in. We are grateful to have you as part of our State Farm family! - Kim"
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Taylor Christensen

September 11, 2026

5  out of  5
rating by Taylor Christensen
"I worked with Samantha and she was amazing! I was able to do it all over text which was the best part due to having a busy day. She was very helpful in presenting different options and advising of specific coverages. Very happy with how the whole process went and have zero complaints. Thanks again for the seamless and wonderful experience!"
We responded:
"Taylor, What a wonderful review, thank you for sharing! Being accessible and helpful in a way that works around every customer's busy life is exactly what our team strives for. We are so glad everything went well and that you walked away happy. We look forward to continuing to take great care of you! - Kim"
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Marjie

September 11, 2026

5  out of  5
rating by Marjie
"Great experience with Kayla! She was honest, fast and easy to work with. After many years with the same company I moved everything to State Farm and am saving a lot of money!"
We responded:
"Marjie, Thank you so much for making the switch and for sharing your experience! Honest and fast service that makes every customer feel well taken care of is exactly what our team is here for. We are so glad everything came together so well for you and we look forward to being here for you whenever you need us! - Kim"
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Cole

September 11, 2026

5  out of  5
rating by Cole
"Kayla saved us tons. And got us better coverage. Highly recommend."
We responded:
"Cole, We love hearing this, thank you! Our team works hard to make sure every customer has a great experience with State Farm. We truly appreciate the recommendation and look forward to serving you for years to come! - Kim"
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Dan Anderson

September 10, 2026

5  out of  5
rating by Dan Anderson
"Samantha was knowledgeable, professional and seemed very nice on the phone"
We responded:
"Dan, This made our team smile, thank you! Knowledgeable and professional service with a friendly touch is the standard our whole team holds itself to every single day. We look forward to continuing to take great care of you! - Kim "
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Ashley Brown

September 3, 2026

5  out of  5
rating by Ashley Brown
"Kayla was friendly and helpful. I just switched my car insurance for a better rate. This team rocks!"
We responded:
"Ashley, We love hearing this, thank you! Making the switch to State Farm as smooth and enjoyable as possible is something our whole team genuinely takes pride in. We are grateful to have you as part of our family and look forward to serving you for years to come! - Kim"
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Kimberly Ricketts

September 3, 2026

5  out of  5
rating by Kimberly Ricketts
"Kim was very nice and professional"
We responded:
"Kimberly, Thank you for the kind words! Nice and professional service for every customer is exactly what our team strives for. We look forward to being here for you whenever you need us! - Kim"
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Nanette Phillips

September 2, 2026

5  out of  5
rating by Nanette Phillips
"Samantha was very helpful in getting my quote for the house we are purchasing. I have had my insurance with Kim Downey State Farm for years.Always ready to help when I call in with a question."
We responded:
"Nanette, What a wonderful review, thank you for sharing! Helping our long time customers navigate new milestones like a home purchase is one of our favorite parts of what we do at Kim Downey State Farm. We are so glad our team has been a helpful resource for you and we look forward to continuing to take care of you. Congratulations on your new home! - Kim"
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John Boldrey

September 2, 2026

5  out of  5
rating by John Boldrey
"Always awesome to deal with! Being able to take care of business over text is a huge benefit to me. Samantha and Kim are excellent to deal with and always make it easy for me!"
We responded:
"John, We love hearing this, thank you! Being accessible for every customer is something our whole team takes great pride in. We are so glad that comes through in your experience and we look forward to being here for you whenever you need us! - Kim"
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Kathleen Casazza

September 1, 2026

5  out of  5
rating by Kathleen Casazza
"Samantha is super helpful and made my experience fast easy simple and saved me money for our family"
We responded:
"Kathleen, Thank you so much for the kind words! Making sure every customer and their family has smooth experience is exactly what our team is here for. We are so glad everything came together for you and we look forward to being here whenever you need us! - Kim"
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brook penca

August 31, 2026

5  out of  5
rating by brook penca
"Kayla was wonderful to deal with. She switched my auto and home owners policies and got me great rates. I highly recommend checking out State Farm and their great rates."
We responded:
"Brook, Thank you so much for the kind words and the recommendation! Getting our customers set up with auto and homeowners coverage and making the switching process as smooth as possible is exactly what our team is here for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Kim"
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Chad McCullough

August 27, 2026

5  out of  5
rating by Chad McCullough
"Kayla made me comfortable with getting insurance with state farm she was helpful and very kind i appreciated that so much state farm"
We responded:
"Chad, What a sweet review, thank you for sharing! Making sure every customer feels at ease and genuinely welcomed is something our whole team takes great pride in. We look forward to continuing to take great care of you! - Kim"
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Mike Warren

August 26, 2026

5  out of  5
rating by Mike Warren
"Fast and great service called me just when I need thank u Samantha."
We responded:
"Mike, thank you for the five stars! - Kim"
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Sandy Shields

August 21, 2026

5  out of  5
rating by Sandy Shields
"We had a fantastic experience working with Kayla at State Farm for our new insurance policy. She was extremely professional, knowledgeable, helpful, and made the entire process easy from start to finish. She took the time to answer our questions and made sure we felt confident with our coverage.
We truly appreciate the excellent service Kayla provided and will definitely be using her for all of our insurance needs moving forward. Highly recommend!"
We responded:
"Sandy, What a wonderful review, thank you for sharing! Attentive, knowledgeable and professional service that leaves every customer feeling great about their coverage is always the goal. We are so grateful for the recommendation and we look forward to continuing to take great care of you as valued State Farm customers! - Kim"
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Kyrie Manchion

August 21, 2026

5  out of  5
rating by Kyrie Manchion
"Kayla was amazing with helping us navigate getting insurance for our new car that we didn’t have yet…and checked in on us along the way. She made us feel extremely valued! Thank you for caring about us enough to make the process easy and ensuring we had insurance for our car as we drove it off the lot! Best service we could have received!!! 😊"
We responded:
"Kyrie, Thank you so much for this wonderful review! Helping our customers navigate their coverage needs and making sure everything is in place right when they need it is exactly what our team is here for. We are so glad our team was able to check in along the way and make sure you felt valued throughout the entire process. Congratulations on the new car and we look forward to being here for you whenever you need us! - Kim"
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mary thomas

August 17, 2026

5  out of  5
rating by mary thomas
"Samantha was extremely helpful and quick when it came to moving my auto insurance from out-of-state. She quickly replied to my request for a quote and took care of preparing documents. Thank you Samantha for your timely assistance!!!"
We responded:
"Mary, We love hearing this, thank you! Getting our customers set up quickly and making sure every document is prepared and ready to go is something our team genuinely takes pride in. We are so glad the process of moving your auto insurance went smoothly and we look forward to serving you for years to come! - Kim"
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Daniel Kent

August 12, 2026

5  out of  5
rating by Daniel Kent
"She help me with car insurance and some life insurance for my wife."
We responded:
"Daniel, What a great review, thank you for sharing! Helping our customers take care of both their auto and life insurance needs is always a pleasure. We look forward to continuing to take great care of you and your family for years to come! - Kim"
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David Fuller

August 12, 2026

5  out of  5
rating by David Fuller
"Samantha and Kim were helpful and courteous."
We responded:
"David, We love hearing this, thank you! Our team works hard to make sure every customer feels welcomed and well taken care of. We are grateful to have you as part of our State Farm family! - Kim"
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Nathalim Rose Campos

August 7, 2026

5  out of  5
rating by Nathalim Rose Campos
"Great service! Samantha was nice, professional, and took the time to explain everything clearly. She made purchasing my car insurance simple and hassle-free. Thanks Samantha!"
We responded:
"Nathalim, Thank you for sharing your experience! We’re glad our team could make the process simple and take the time to answer your questions along the way. We appreciate you choosing our office and taking the time to leave a review! - Kim"
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Lucinda Franks

August 6, 2026

5  out of  5
rating by Lucinda Franks
"Samantha was great to work with. I feel like she worked to get me the best rate possible. I look forward to continuing working with her for any needs that may arise."
We responded:
"Lucinda, Thank you for sharing your experience! We’re glad to hear you felt supported throughout the process and that our team took the time to work through your options with you. We appreciate your review and look forward to being here whenever you need us! - Kim"
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Kim Knox

August 6, 2026

5  out of  5
rating by Kim Knox
"Kayla was so professional, and kind. She answered all my questions. She went above and beyond in all aspects. Thank you so much!"
We responded:
"Kim, Thank you for the thoughtful review! We’re happy to hear that our team took the time to answer your questions and made your experience a positive one. We truly appreciate you taking the time to share your feedback! - Kim"
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Dakota Davidson

August 5, 2026

5  out of  5
rating by Dakota Davidson
"Kayla gave me a great rate in a timely manner!"
We responded:
"Dakota, Thank you for taking the time to leave a review! We’re glad our team could assist you promptly and make the process a smooth one. We appreciate you choosing our office and sharing your experience! - Kim"
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Shawna

August 1, 2026

5  out of  5
rating by Shawna
"Kayla was great to work with and was so helpful in switching to State Farm."
We responded:
"Shawna, Thank you for the kind words! Making the switch to State Farm as smooth and easy as possible for every customer is exactly what our team is here for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Kim"