State Farm® Insurance Agent Kim Downey Noble
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mitch Snider
June 28, 2025
5
out of
5
rating by Mitch Snider
"World class service!"
We responded:
"Mitch, Thanks so much for the 5 stars! We’re grateful for your support and look forward to helping you again. - Kim"
Brittany Dugger
June 27, 2025
5
out of
5
rating by Brittany Dugger
"Called and got a very nice quote from Heather she was very helpful i would recommend them over some others that just keep going up everything was explained i got what I wanted !!! I am very satisfied with this company"
We responded:
"Brittany, Thank you so much! We’re glad Heather was able to help and that everything was clearly explained. We’re happy to have you with us and appreciate the recommendation! - Kim"
David Gooden
June 16, 2025
1
out of
5
rating by David Gooden
"Don't request a quote unless you want to be harassed. I'm being contacted multiple times a day against my will."
We responded:
"David, we're sorry for the frustration. We do follow up to be helpful, but we stop as soon as we're told someone isn’t interested. Give us a call at 816-833-1180 and we can help get this solved. - Kim"
Sarah Reese
June 14, 2025
5
out of
5
rating by Sarah Reese
"Cassie Kimm was great to work with! She beat my current auto but $160 bucks a month. Made the process easy to switch over from my current insurance."
We responded:
"Sarah, Thanks so much for the great review! We’re glad Cassie made the process smooth and easy for you. We’re happy to have you with us! - Kim"
Scott Perry
June 11, 2025
5
out of
5
rating by Scott Perry
"Heather was very helpful and answered all my questions."
We responded:
"Scott, My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Kim"
Christy Ballance
June 3, 2025
5
out of
5
rating by Christy Ballance
"I have been working with Kim since I believe 2001. She is fantastic and has always gone above and beyond for me and my family!! I couldn’t have made it through some major events in life without her help. She also has wonderful staff!!!! I love working with Teri! She is so kind and will take great care of you! Kim is the best!!!!!!"
We responded:
"Christy, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Kim"
Pam Brown
May 28, 2025
5
out of
5
rating by Pam Brown
"I thought I completed this already but I was happy with Cassie"
We responded:
"Pam, thank you for taking the time to share your good experience with Cassie, I'm glad she was able to help! - Kim"
Terri
May 23, 2025
5
out of
5
rating by Terri
"I was so pleased with the service! Very friendly and made it so easy to switch over. The coverage is just what I wanted and at a price, I could afford."
We responded:
"Terri, Thank you for your kind words! We’re thrilled to hear the switch was easy and that you’re happy with your coverage and price. We appreciate your trust and look forward to serving you! - Kim"
Rhodney Young
May 20, 2025
5
out of
5
rating by Rhodney Young
"This agent has kept me with State Farm for several years; every single interaction that I have had with their team has been stellar. From adding/ removing vehicles to my policy to the few times over the years that I have had to make a claim: it has always received a quick response and they are easy to work with!"
We responded:
"Rhodney, Thank you for your continued trust and loyalty over the years! We’re so glad to hear every interaction with our team has been stellar and that we’ve been able to assist you quickly and smoothly with your policies and claims. We truly appreciate your support and look forward to being here for you whenever you need us! - Kim"
Luke Francis
May 16, 2025
5
out of
5
rating by Luke Francis
"Easy set up for insurance, and great staff! Highly recommended"
We responded:
"This made my day, Luke! Thank you for sharing. We're always here to help and offer any assistance you may need. - Kim"
Kayla Moore
May 16, 2025
5
out of
5
rating by Kayla Moore
"Great staff! Always there when you need them, very good people. I would highly recommend. They helped us tremendously with a stolen vehicle claim."
We responded:
"Thank you for the five star review, Kayla! My team and I will always be here for you to serve you and provide you with top notch service! - Kim"
Carrie Brown
May 2, 2025
5
out of
5
rating by Carrie Brown
"Great customer service thank you for helping and assisting me with my needs you guys are great"
We responded:
"Thank you for the kind words, Carrie! We’re so glad we could assist you and meet your insurance needs. We truly appreciate your support! - Kim"
Timothy Enke
April 11, 2025
5
out of
5
rating by Timothy Enke
"Everyone that I talked to, were very friendly and knowledgeable. They helped me navigate things and gave me options as to what I should do after my father passed away."
We responded:
"Timothy, Thank you for sharing your experience with us. We're so glad our team could support you during such a difficult time. We strive to provide helpful and caring service, and we're glad we could assist you in navigating everything. If you ever need anything else, we're here for you. - Kim"
Zackery Coleman
April 11, 2025
5
out of
5
rating by Zackery Coleman
"Top tier service. Thank you for all your help!"
We responded:
"Zachery, Thank you for the kind words! We're so glad we could provide top-tier service. If you need anything else, don't hesitate to reach out! - Kim"
Jennifer Webb
April 11, 2025
5
out of
5
rating by Jennifer Webb
"Teri is always personable and willing to assist with all my concerns. Its so nice to be able to speak to a person to get your needs met instead of a computer system. I have been a customer of Kims for over 30 years and have been impressed with the professionalism and service."
We responded:
"Jennifer, Thank you for the wonderful review! We’re so glad Teri has been able to assist you with all your needs. It’s customers like you who make us love what we do! We truly appreciate your loyalty over the years and are grateful for the trust you've placed in us. - Kim"
tim kennedy
March 21, 2025
5
out of
5
rating by tim kennedy
"Heather is such a great help. She's knowledgeable and listens to her clients. She really knows what customer service means and cares about her clients."
We responded:
"Tim, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kim"
Kathy Montgomery
March 21, 2025
5
out of
5
rating by Kathy Montgomery
"Very helpful and a great price for my situation."
We responded:
"Thank you for the five star review, Kathy! My team and I will always be here for you to serve you and provide you with top notch service! - Kim"
RON BLOOM
March 12, 2025
5
out of
5
rating by RON BLOOM
"This is truly one of the best insurance agents that State Farm has in the Kansas City Metro Area and that’s a fact."
We responded:
"Thank you for your wonderful review, Ron! We're thrilled to hear that you had such a positive insurance experience with our team. Going the extra mile for our customers is what we strive for, and it's great to know that we succeeded. - Kim "
Meagan Munsch
March 9, 2025
5
out of
5
rating by Meagan Munsch
"Cassie is the best, she is very knowledgeable and made switching our insurance easy peasy!"
We responded:
"Meagan, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Kim"
Darryl Bell, Author
March 6, 2025
5
out of
5
rating by Darryl Bell, Author
"I am a new customer with State Farm because Cassie not only gave me a comparable price quote to others, but she was also very kind, knowledgeable, and respectful of my personal situation and needs."
We responded:
"Darryl, we appreciate you and the time you have taken to share this kind feedback with us! - Kim"
Yolanda Purtle
February 20, 2025
5
out of
5
rating by Yolanda Purtle
"Linda was very knowledgeable and she made switching our insurance a breeze this doesn't happen often. She was very kind and listened carefully to our needs and met them. We love our State Farm group."
We responded:
"Yolanda, welcoming new customers to our family is such a joy to each of us. We are so glad Linda could help you and was able to make your transition a smooth one. Thank you for giving us the opportunity to earn your business. Welcome to State Farm! - Kim "
Beverly Morgan
January 31, 2025
5
out of
5
rating by Beverly Morgan
"After 9 years of not being with State Farm. I'm happy to be back. My family has been with State Farm for over 50 years. This office was great, forward and attitude. Heather is an asset to this location."
We responded:
"Beverly, the knowledge we have is meant to be shared with our customers in effort to provide clarity to your insurance needs. We will always be here for you! - Kim"
Thomas Kochis
January 24, 2025
5
out of
5
rating by Thomas Kochis
"I am a new customer for State Farm. Heather, one of Kim Downey Noble's employees, handled my purchase of auto and homeowners insurance. I was impressed. Heather was knowledgeable, helpful, friendly and patient. I asked a lot of questions to make sure I understood the policies. She promptly responded and followed up on my requests. Bottom line - I am satisfied and happy"
We responded:
"Thomas, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Kim"
Rilee Greenfield
January 17, 2025
5
out of
5
rating by Rilee Greenfield
"Best service around. Thank you ladies for helping me through this process."
We responded:
"Rilee, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kim"
Butch Rothove
January 15, 2025
5
out of
5
rating by Butch Rothove
"I have been with State Farm for about 40 years I was with Dennis Bivins he retired and went to Debbie Baker and I am now with this office and I am sure that I'll be taking care of well bye Kim Downey wish you well"
We responded:
"Butch, Thank you for being a loyal State Farm customer for so many years! We appreciate your trust through the transitions. We’re committed to taking great care of you, and we wish you all the best as well! - Kim"