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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tim kennedy

March 21, 2025

5  out of  5
rating by tim kennedy
"Heather is such a great help. She's knowledgeable and listens to her clients. She really knows what customer service means and cares about her clients."
We responded:
"Tim, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kim"
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Kathy Montgomery

March 21, 2025

5  out of  5
rating by Kathy Montgomery
"Very helpful and a great price for my situation."
We responded:
"Thank you for the five star review, Kathy! My team and I will always be here for you to serve you and provide you with top notch service! - Kim"
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RON BLOOM

March 12, 2025

5  out of  5
rating by RON BLOOM
"This is truly one of the best insurance agents that State Farm has in the Kansas City Metro Area and that’s a fact."
We responded:
"Thank you for your wonderful review, Ron! We're thrilled to hear that you had such a positive insurance experience with our team. Going the extra mile for our customers is what we strive for, and it's great to know that we succeeded. - Kim "
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Meagan Munsch

March 9, 2025

5  out of  5
rating by Meagan Munsch
"Cassie is the best, she is very knowledgeable and made switching our insurance easy peasy!"
We responded:
"Meagan, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Kim"
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Darryl Bell, Author

March 6, 2025

5  out of  5
rating by Darryl Bell, Author
"I am a new customer with State Farm because Cassie not only gave me a comparable price quote to others, but she was also very kind, knowledgeable, and respectful of my personal situation and needs."
We responded:
"Darryl, we appreciate you and the time you have taken to share this kind feedback with us! - Kim"
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Yolanda Purtle

February 20, 2025

5  out of  5
rating by Yolanda Purtle
"Linda was very knowledgeable and she made switching our insurance a breeze this doesn't happen often. She was very kind and listened carefully to our needs and met them. We love our State Farm group."
We responded:
"Yolanda, welcoming new customers to our family is such a joy to each of us. We are so glad Linda could help you and was able to make your transition a smooth one. Thank you for giving us the opportunity to earn your business. Welcome to State Farm! - Kim "
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Beverly Morgan

January 31, 2025

5  out of  5
rating by Beverly Morgan
"After 9 years of not being with State Farm. I'm happy to be back. My family has been with State Farm for over 50 years. This office was great, forward and attitude. Heather is an asset to this location."
We responded:
"Beverly, the knowledge we have is meant to be shared with our customers in effort to provide clarity to your insurance needs. We will always be here for you! - Kim"
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Thomas Kochis

January 24, 2025

5  out of  5
rating by Thomas Kochis
"I am a new customer for State Farm. Heather, one of Kim Downey Noble's employees, handled my purchase of auto and homeowners insurance. I was impressed. Heather was knowledgeable, helpful, friendly and patient. I asked a lot of questions to make sure I understood the policies. She promptly responded and followed up on my requests. Bottom line - I am satisfied and happy"
We responded:
"Thomas, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Kim"
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Rilee Greenfield

January 17, 2025

5  out of  5
rating by Rilee Greenfield
"Best service around. Thank you ladies for helping me through this process."
We responded:
"Rilee, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kim"
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Pam Wishon

December 11, 2024

5  out of  5
rating by Pam Wishon
"I'm a fairly new customer, but the staff was very personable, polite, friendly. Can't say enough good things about them. And, the quote they gave me was spot on, no adjustments at all."
We responded:
"Pam, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Kim"
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Cauboy70

December 6, 2024

5  out of  5
rating by Cauboy70
"Very helpful professional although I wasn’t asked to pose in my v masks for photos now I’m sad"
We responded:
"Thank you for leaving a positive review! - Kim "
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Sherry Coy

October 25, 2024

5  out of  5
rating by Sherry Coy
"Employees are professional, friendly, and always helpful."
We responded:
"Sherry, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Kim"
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Jeffrey Spotwood

September 13, 2024

5  out of  5
rating by Jeffrey Spotwood
"I am pleased to join State farm as my new insurance carrier, very competitive pricing and very courteous insurance agents treat you like family, just when you need them the most, it's true like a good neighborhood State Farm is there 👌🏽"
We responded:
"Jeffrey, your kind words made my day! Thank you for the opportunity to serve your insurance needs. Your experience with our team is exactly what we strive for. - Kim"
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Randy Bodendieck

September 3, 2024

5  out of  5
rating by Randy Bodendieck
"Juanita helped our family out getting us the best prices for what we needed. Went above and beyond we thought! Glad we have them on our side! Keep up the good work! Everyone there has always been so helpful. Thank you all!"
We responded:
"Randy, Juanita is the best, thanks for leaving her such a great review! - Kim"
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Brandi Burec

August 29, 2024

5  out of  5
rating by Brandi Burec
"Heather was an absolute delight and life saver! Her knowledge base and work ethic made the whole process super easy and enjoyable. I feel so confident in her ability to get things done, I have referred several others to her. She was able to find discounts in our coverage to make things a little easier each month. I cannot thank her enough for her drive and care for her clients. She is an absolute gem."
We responded:
"Brandi, I’m happy to hear Heather took such great care of you! - Kim"
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Matt Cooper

August 28, 2024

5  out of  5
rating by Matt Cooper
"Great team great prices good coverage"
We responded:
"Matt, Thank you for taking the time to share such positive feedback with us! - Kim"
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Martin Griffin

August 21, 2024

5  out of  5
rating by Martin Griffin
"Mrs/Ms Kim Downey and her State Farm Associates are excellent! There is Ms/Mrs Cassey & Ms/Mrs.Teri, if you are looking for a staff that has your best interest at heart, and are willing to go above and beyond for you, please try this Branch!"
We responded:
"Martin, Thank you for the fantastic 5-star review! We’re delighted to hear you had a great experience with us. - Kim"
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Shae Edwards

July 26, 2024

5  out of  5
rating by Shae Edwards
"I love them! They have always worked with me in the past so I didn’t lose coverage and are constantly trying to help me save money. I don’t really prefer anyone else and if I can always afford it I would always choose this Office 🫶🏻"
We responded:
"Shae, We’re thrilled to see your 5-star review! Thanks for your kind words and for choosing us for your insurance needs. - Kim"
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han t

July 26, 2024

5  out of  5
rating by han t
"My daughter is moving to Kansas City and we were looking for renters insurance and we found them through an insurance quote website. They were super responsive and rates were as good or better than other insurance carriers. Very easy process and they were friendly and professional. We were very pleased!"
We responded:
"Han, Thank you so much for the 5 stars! We’re delighted you had a great experience with us. - Kim"
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Richard Harrold

July 19, 2024

5  out of  5
rating by Richard Harrold
"Great agency to work with. Highly recommend. Great rates and service."
We responded:
"Richard, I'm so glad my team and I could assist you in your time of need! Thank you for your recommendation! - Kim"
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Aster Rose

July 16, 2024

5  out of  5
rating by Aster Rose
"I was having a hard time finding affordable renters insurance that would cover possible pet damage as I have multiple cats, and Cassie was super helpful! She was very flexible with availability around my work schedule and we were able to finish everything up during a quick work break! Very happy with my coverage, the affordability, and helpfulness of everyone here. ☺️"
We responded:
"Aster, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Kim"
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Eric Dunfield

June 10, 2024

5  out of  5
rating by Eric Dunfield
"Recently transitioned over to State Farm from Travelers due to recent premium increases with travelers. Cassie K. Has been very responsive and helpful during the process. Highly recommend. House insurance premium stayed same as last year compared to $500 increase quoted by travelers."
We responded:
"Eric, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Kim"
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Ellen Breeden

May 10, 2024

5  out of  5
rating by Ellen Breeden
"Kim & Teri at Noble State Farm are friendly and always willing to help you find affordable insurance for your home & car My Son & my self go through Noble in Independence Mo. If you want Great service, Great insurance then pick up that phone and give my ladies Kim & Teri a call and tell them I said hi"
We responded:
"Ellen, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Kim "
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Kim Austin

April 18, 2024

5  out of  5
rating by Kim Austin
"Amazing office! Very friendly and helpful!"
We responded:
"Kim, we will always do our best to make sure these processes are as seamless as possible! Thank you for sharing. - Kim"
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Stephanie Cavaness

April 4, 2024

5  out of  5
rating by Stephanie Cavaness
"She was awesome saved me 220 bucks a month on my insurance. Responded to me quickly. I give her a 10 out of 10 for sure."
We responded:
"Stephanie, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Kim"